Returns & Exchanges
At American Express Fashion, we strive for your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a seamless 30-day return policy for all unworn and tagged apparel.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the return request process and secure it to your package.
Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Ship and Track
Drop off your package at any authorized carrier location; you will receive a confirmation email once your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing